Terms & Conditions

1. Customer Information

Teddies Music Club reserves the rights to all our printed work and recorded material which may not be copied or manufactured in any way.

All rights of the manufacturer and owner of the recorded work are reserved. Copying, public performance and broadcasting of all digital and recorded material is prohibited. All materials MCPS protected.

If you wish to use our paintings or songs for any reason please contact us.


2. Supplier identification

We are Teddies Music Club, established in 1993 to promote music and art for young children.

Our main trading address is
Devonshire Lodge
31 Ray Park Avenue


3. Contract execution

Your personal data will be used to provide the information, goods and services offered to you through our website for billing and order fulfilment.

If you sign up to our newsletter we may use your email address to send you information about products or services.

Disclosure of personal data: We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act, 1998). Please refer to our privacy policy for more information.

Online sales are managed over a secure connection. We do not gain access to your payment card details at any stage during the order process.


4. Product information

Whilst we make every effort to ensure the highest quality reproduction of the original artwork, colours may vary slightly between the print and the online image.


 5. Returns Policy

If you need to make a change to an online order, please telephone us and we will do our best to oblige.

A full refund will be given for items found to be faulty, provided that they are returned to us within 28 days.

If you change your mind after receiving a product, please contact us before returning any items. We will consider your request and may agree to a refund or replacement on the return of the product at your expense.

While you are in possession of the goods to be returned you are under a duty to take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless they were delivered to you in error or the goods are damaged or defective) as soon as possible once a refund or replacement has been agreed.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once we have agreed to a refund, any sum credited to us will be returned to you as soon as possible and in any event within 30 days of the agreement.

You will not have a right to return any of the following goods:

  • audio or video recordings which have been unsealed.
  • goods made to your specifications or clearly personalised.


6. Notices

All notices to us must be sent to the contact details on this site. We may give notice to you at the email address or the postal address you provide when making a purchase. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter. In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email, that the email was sent to the specified email address of the addressee.


7. Conclusion

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.